About Us

Our Vision and Values

  • People with individual needs living the life they choose. By putting quality first in everything we do for each person we support and all our staff we hope to be the service provider and employer of choice in the communities we serve.


  • Our vision is to be the leading provider in care and the employer of choice by exceeding the expectations of our residents and their families, creating an exceptional work environment for our staff and redefining excellence in service to both internal and external providers, while inspiring pride and devotion.


  • We learn when things go wrong.
  • We encourage staff to have a work life balance.
  • We celebrate success and try and make life enjoyable for all.
  • We strive to be honest, transparent, fair and ethical in everything we do.
  • We support people to achieve their aspirations.
  • We actively listen and respond to the people we support.
  • We put people and individual needs first.
  • Treat people with dignity and respect.
  • Encourage skill and expertise throughout the organisation.
  • Welcome and support innovation and idea.
  • Promote leadership and learning.


Meet the Team

At Terrance House we are committed to making a difference. Our staff always aim to provide exceptional care and person-centered service for all our residents, whatever their individual needs.


Terrance House:

Joanna Glen

 Registered Home Manager


 Tel: 01843 224 879

   E-mail: info@terrancehouse.co.uk

Our Corporate Team:

Suat Yilmaz

Managing Director 


Tel: 012727 713 456

E: suat.yilmaz@associatecarecentres.co.uk

Vanessa Cornfoot

Executive Director 


Tel: 01227 713 456

E: vanessa.cornfoot@associatedcarecentres.co.uk

Maria Marsh

Accounts and Payroll Director


Tel: 01227 713 456

E: maria.marsh@associatedcarecentres.co.uk

Associated Care Centres has over 20 years experience providing residential and nursing care across Kent. Our dedicated facilties provide a range of services, including specialist dementia and mental health support.


For information about our other homes, please follow the links below:


The West Gate Care Centre


The West Gate in Westgate-on-Sea provides nursing, residential and respite care for those living with dementia and mental health needs.




Grenham Bay Court


Grenham Bay in Birchington provides residential care for elderly clients, as well as specialist dementia care, in a friendly environment with beautiful clifftop views.




House 21


House 21 is a supported living centre in Margate offering individual and therapeutic intervention to adults (18+) experiencing difficulties with mental health and addiction.



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Terrance House Care Limited t/a Terrance House.
Registered address: 7-19 Belgrave Road, Margate, Kent CT9 1XQ.
Tel: 01843 224 879.
Registered in England and Wales. Company number: 6412797.
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